Verkada Launches New PTZ Camera, Alarm Keypad and License Tiers, and Guest for Healthcare
Brandon Davito
Senior Vice President of Product
Today, we’re excited to announce four products that bring powerful new functionality to the Verkada ecosystem. With these new products, customers can improve visibility across their sites, unlock new use cases, and better customize a security solution that fits their needs.
Additionally, we’ve launched a number of new cross-product features that are made possible by the integrated Command platform.
New Products
CP52-E: Take Control With Our New PTZ Camera
Verkada's new CP52-E pan-tilt-zoom (PTZ) camera gives customers the ability to monitor large areas. Equipped with a 5MP image sensor, the CP52-E has 360-degree pan and 220-degree tilt capabilities. Engineered to deliver remarkably low latency (<500 milliseconds), the CP52-E features 28x optical zoom and delivers excellent detail — even in low-light conditions — with an infrared range (IR) of 100m / 382ft. Learn more.
Alarm License Tiers: Choose the Level of Professional Monitoring You Need
Customers can now choose from three Alarm Licenses with different levels of professional monitoring. The Basic Alarm License provides alarm monitoring without video verification for organizations that expect few false alarms or have an in-house monitoring team. Customers using the Basic license can still use person detection on cameras as an alarm trigger. The Standard Alarm License includes 100 video verification events per month, and is designed for organizations that do not expect anyone to be on their property after hours. Finally, the Premium Alarm License provides up to 1,000 video verification events per month, and is meant for areas where some human activity is expected after hours, such as a parking garage or ATM at night. Learn more.
BK11 and BK21 Alarm Keypads: Go Beyond Arming and Disarming
Our new BK11 and BK21 Alarm Keypads let on-site employees easily arm and disarm their alarm system with a key code. But they don’t stop there. Employees can also view live camera feeds straight from the keypad, as well as see the status of every alarm device in the building. The BK21 also doubles as a wireless hub, supporting up to 60 wireless intrusion sensors. Learn more.
Guest for Healthcare: Simplify Visitor Management With EMR Integration
We’re introducing a new user experience within Verkada Guest designed for hospitals, clinics, and medical facilities. Verkada Guest can now integrate with EMR systems, support patient-specific approve/deny lists, and track active visitors — empowering front desk employees with all the necessary information right at their fingertips. Learn more.
New Platform Features
In addition to these products, we’re also releasing new capabilities that expand the cross-product integrations available in Verkada Command.
License Plate Recognition (LPR) Unlock: Now, users can unlock parking lot gates with just their license plate. LPR Unlock is a cross-product capability that uses a new peer-to-peer communication protocol to facilitate secure device interactions between cameras and door controllers. This means gates can open within half a second, regardless of internet connectivity. Learn more.
Events Overlay in History Player: Users can easily review events like Person of Interest, License Plate of Interest, forced door open events, and vape events from the camera History Player. Users can jump from one event to another, enabling them to easily find what they are looking for.
Doors on Floorplans: We’ve added Verkada Access Control doors to our Floorplans feature so customers can get a more complete view of their facilities at a glance. Each door displays as a color-coded door icon indicating the state of the door (e.g., locked, unlocked, door forced open, lockdown). Learn more.
Enhanced Alerts for Air Quality Sensors: Enhanced Alerts is our newest tool to help our education customers address the student vaping epidemic. We have paired the People Analytics capabilities of our cameras with alerts from our air quality sensors to quickly identify people in an area when a sensor alert occurs. Enhanced alerts give educators time-saving tools to better respond to vaping incidents. Learn more.
New Line Crossing and Loitering Alerts: Customers using Verkada cameras as alarm triggers can now leverage our line crossing and loitering computer vision features to get even more specific about what constitutes suspicious behavior and should raise an alarm. Learn more.
New Tools
Partners and customer Org Admins can access insights that provide better context into license management and initiated support cases.
Introducing 'Partner Tools' in Command: Customers can share details about their Command orgs with their trusted partners, giving them insight into license status, active support cases, and a six-month case history. In addition, partners can quickly see a list of Verkada staff responsible for the customer account, making sure we deliver great service and support. Learn more.
Support cases in Command: Org Admins now have access to a summary of cases initiated by their organization's users from within Command. This gives Admins insights into both ongoing and resolved cases within the past six months. Admins can access case details, including opening date, initiator, and subject. For closed cases, a resolution summary is also available.
What’s Next?
We continue to update our products and add features so that you always have the best in security. Check out our product updates page for the latest.
