New Verkada Guest Features for April

We're excited to recap four of the top Verkada Guest and Mailroom features that were released in April:

1 | Bells: Because you don’t need your delivery driver’s email address

“Can we create a guest type that doesn’t collect any info? Can my driver just hit a button to let me know there’s a delivery and leave?”

With Verkada Guest, quick light-touch visits are as simple as ringing a bell. Your visitor taps the button, and you get a notification via text, Slack, or Teams (whatever you prefer). That’s it...

…Unless you want to ask your visitor to do a bit more. Here are some steps you may choose to add:

To create a bell for your site, click the ➕ button in Guest Types, and choose Bell from the menu. As always, make sure your iPad app is updated. Your bell will appear automatically.

Click here to learn more about setting up Bells.

2 | Tablet Call Button

Do you ever need a little help when there’s nobody around? As a guest in an unfamiliar space, it can be an overwhelming experience. That’s why we created the tablet call button. Your guest taps the phone button in the corner, and your phone rings. It's that simple.

Setup: You can enable the tablet call button on your site settings page. Choose the staff members who should receive calls. Everyone’s phones will ring at the same time, and the first person to answer earns free good karma for helping a guest. Set your business hours to prevent any random 4am calls. Outside of that window, the call button will be hidden.

3| Microsoft Teams Notifications

Your employees can now receive Verkada Guest and Verkada Mailroom notifications on Microsoft Teams, the most widely-used workplace communication platform. Notifications are also available via Slack, text message, or email.

Notifications available today include:

• Guest sign-in

• Asking a host to approve or deny a guest

• Guest invite confirmations

• Package arrival

Click here to learn more about setting up your Microsoft Teams integration.

4| Mailroom Analytics: Observe data to optimize your mailroom

You’ve scanned every delivery into Mailroom, and the recipients have all been notified. How are thing going so far? How full is your mailroom today? With Mailroom analytics, you’ll get actionable insights to help you manage your company’s delivery flow, and catch potential problems before they get out of hand.

That's the big news for April. To see a complete list of new Workplace features, please visit our Product Updates page. Stay tuned for our next roundup of major Verkada Workplace features in May!