Improving Enterprise-Grade Configurability With New Access Control Roles and Admin Features

Whether you manage two doors or 2,000, Verkada’s robust platform is built to streamline how you manage access control for your organization.

Today, we’re excited to announce several key updates that will streamline admin workflows and provide a level of customizability that is critical for enterprise organizations.

Updated Access Control Management Permissions

Our previous access control roles sometimes made it difficult to give people just the right amount of visibility and power to take action in Command. For example, if a receptionist needed to remotely unlock a door, they would have also had the ability to add or delete users from different access groups.

To solve this, we’re launching a completely new set of roles that will better support organizations that need to delegate and distribute access control-related responsibilities. Now, permissions can be given by granting roles in three independent categories:

Access Control System Roles

These roles are set at the organization level and can be granted to users who need to manage organization-wide access control settings:

Access Control User Roles

These roles are set at the organization level and can be granted to users who do not have any site-specific privileges:

Access Control Site Roles

These roles are set at the site level, and can be granted without giving the user an org-level role:

All of these roles can be assigned through Command user groups, making it easy to automate, especially if you’re using SCIM-synced users and groups.

Admins will be able to migrate existing access control users to these new roles beginning November 14th, and we’ve built flows within Command that will introduce you to the new roles and guide you through transitioning your organization. There is no deadline for the migration, but it will no longer be possible to assign new users an old role.

For a more detailed description of what each of these new roles encompass, as well as more information on role migration, click here.

Cross-Site Access Levels

Continuing on the theme of configurability, we’re making it easier than ever for admins to use sites to organize their Verkada deployments by enabling cross-site access levels.

Access levels are used to determine which doors a user has access to, and at what times. Previously, an access level could only apply to a single site. If you had multiple sites that happened to have the same door schedule, you needed to create a separate access level for each site.

Now, an access level can span multiple sites, minimizing work for admins.

New Door Exceptions Calendar

Verkada makes it simple to manage a door’s weekly schedule, but it’s also important to be able to temporarily adjust that schedule when needed, like for a holiday.

The new door exceptions calendar lets you easily overlay exception events on the normal door schedule, just like how you’d create events in Google Calendar or Outlook Calendar. This allows you to create one-off schedule exceptions for changes that don’t necessarily repeat each week. It also lets you only make changes to the portion of the door’s normal schedule that you want to adjust, rather than having to re-create that door’s full-day schedule from scratch.

If you want to reuse a schedule exception, events can be copied or made to automatically repeat, massively streamlining schedule changes and allowing you to set it and forget it.

The new door exceptions calendar will replace the current door exceptions feature in Command, and all existing exceptions within your organization will automatically be converted to the new format.

Click here for more information on setting door schedule exceptions.

Making Admins’ Lives Easier

With these updates - new access control roles, cross-site access levels, and the new door exceptions calendar - we’re helping admins streamline how they deploy and manage access control at any scale.

Each of these feature updates will be available for all access control customers beginning November 14th. For more information, contact [email protected].