Q: Can I redirect my packages to be picked up by someone else?

Yes, within the Verkada employee portal , employees will be able to modify their settings to redirect mailroom notifications to someone else within the organization (e.g., an assistant).

Question 1

What is mailroom management software?

Accepted Answer

Mailroom and delivery management software allows organizations to track mail throughout their organization. Depending on the software, it often covers the process of managing incoming mail, while some solutions also cover outgoing mail. Key capabilities of mailroom management software include OCR label scanning, active directory/Okta integration, instant notifications and reminders, reporting and delivery confirmation.

Question 2

How does Verkada Mailroom management software work?

Accepted Answer

Verkada mailroom enables front-office employees to scan the label of a package and instantly notify the recipient to collect the items. To get started, simply download the Verkada Mailroom app on the iOS App Store, select mailroom locations within Command, and upload your employee list.

Question 3

Who needs mailroom and delivery management software?

Accepted Answer

Mailroom can be used in traditional mailrooms, loading docks, or almost anywhere packages and freight come and go. Examples include employee package receiving, replacement part notifications for factories, warehouse receiving for inventory, and checks for accounts payable.

Question 4

Which devices are compatible with Mailroom?

Accepted Answer

Office managers simply download the Verkada Mailroom mobile app using iPhone iOS 15 and greater. Your employees can receive delivery notifications from any mobile device.

Question 5

Does it work with other Verkada devices or 3rd party applications?

Accepted Answer

Yes, Verkada Mailroom is natively integrated with Verkada cameras to more easily monitor activity in your mailroom. It also integrates with SSO and SCIM providers to manage your employee active directory, and Slack for employee notifications.

Question 6

What if the software doesn’t recognize the recipient’s name?

Accepted Answer

Verkada Mailroom matches the name on the package to the list of users in your Verkada Command account. Verkada Command leverages SCIM and SSO to sync user names and email directly from your active directory. If the scan doesn’t recognize the name on the package, the user can manually type in the email of the recipient.

Question 7

Can I redirect my packages to be picked up by someone else?

Accepted Answer

Yes, within the Verkada employee portal, employees will be able to modify their settings to redirect mailroom notifications to someone else within the organization (e.g., an assistant).

Verkada Mailroom

Take the work out of mailroom management

Streamline mailroom operations

Ensure recipients never miss a package

Make your mailroom more secure

Key Features

Frequently Asked Questions

Try Verkada Mailroom for free