Trust Hub
Our mission is to protect people and places in a privacy-sensitive way. We do this by helping our customers operate smarter, safer buildings. With such a bold mission, we know that first and foremost we must earn our customers’ trust — trust in us as a company and in our products. To earn that trust, we center our business around five pillars:
Availability
How we maintain the availability of our products and systemsWe know that leading companies around the world expect our products and services to be available to them when they need them. That’s why we commit to make our platform available 99.99% or more of the time during any calendar month – and we back up that commitment with our Service Level Standards . Customers can view Verkada’s Command platform system status, incident status and history live at status.verkada.com . On that page, customers can also subscribe to receive status updates.