All customers today are entitled to an initial 30 days of free cloud backup of their footage. We’re now introducing a simplified licensing system where customers can purchase additional cloud backup in 30-day increments, or “packs.” With a new self-service portal, too, customers can add new “packs” to meet their organizational needs. For more details, read the full announcement.

Our AI-powered search accelerates investigations by allowing customers to search through their footage using their own words. Users can conduct searches on nearly any attributes of people and vehicles and, now, can include the words “AND,” “NOT,” and “OR” in queries to structure highly-detailed and specific investigations. Customers can further drill down into search results with a new "More Like This" button, which will show similar results to their selected image.

Our CP52-E PTZ camera utilizes “Sentry Mode” to automatically follow individuals that cross into its field of view. Now, to provide additional coverage and peace-of-mind, we’re excited to introduce contextual triggers for our CP52-E—allowing site or organization administrators to pair up to three trigger cameras with their PTZ. When a trigger camera detects a person within its field of view, it will automatically notify the associated PTZ to pan, tilt, and zoom to the region of activity. Once focused on the detected person, the PTZ will follow the individual in Sentry Mode before returning to its previous position.

The following cameras can be used as trigger cameras to initiate PTZs’ directional point and Sentry Mode: CD22/CD22-E, CD32/CD32-E, CD42/CD42-E, CD52/CD52-E, CD62/CD62-E, CM22, CM42, CB52-E/CB62-E, CB52-TE/CB62-TE and CH52-E.

To learn more about Contextual Triggers for PTZs and how to set it up for your organization, read our Knowledge Base article here.

Today we're excited to introduce a new alerting system when there's a critical failure of onboard camera storage (i.e., no onboard storage is detected) to better assist our customers with proactive fleet management and maintenance. Organization and site administrators will now receive an email alerting them to when a critical storage failure occurs on a device. When organization or site administrators receive the critical storage failure alert, they can then contact support to fix the issue.

As part of our drive to offer our customers a constantly-improving experience, we’re introducing sub-second latency for live streaming. Until this point, our high-quality H.265 video delivered a latency of 1.59 seconds (measured as the time between the real-world event and what the user sees in Command, for 75% of cases). Now, we’ve incorporated WebCodecs streaming technology into our cameras to offer latency of 870 milliseconds. With WebCodecs, we’re offering our customers faster monitoring and improved situational awareness.

Shortcuts in history offers the same benefits as real-time shortcuts–a faster way for customers to navigate between neighboring cameras during video investigations–but within the history views of individual cameras. It allows security staff who are conducting retroactive investigations to trace a subject’s movements from camera to camera–giving them more granular insight into the exact steps a suspect took. Shortcuts in history allows users to jump from camera to the nearest neighboring camera–with negligible latency–to streamline past investigations.

To learn more, read the full announcement.

We’re adding several UI and filtering enhancements to our MotionX trajectory feature. Now, within a single camera view, users can set up line-crossing, loitering and crowding filters to better understand if an individual crossed a virtual line, loitered in an area for a period of time or if multiple individuals were crowding. 

In the single camera view, users can now also click into an individual’s image and search by that individual’s face across all cameras directly from that one frame. Users will also note that hovering over an individual’s image will reveal all other times that individual appeared on cameras.

We’re introducing more fine-tuned permissioning over who in a Command organization can see, search, remove, and create persons of interest and search by an individual’s face. Organization administrators can currently segment these permissions by groups (e.g., site administrator vs. site viewer). Now we’re offering organization administrators the ability to control an individual user’s access to (and control of) persons of interest and face searching.

Selective Face Blur for Archives (in Beta) allows our customers to blur specific faces and leave other faces visible when archiving footage. This capability is important because when our customers conduct investigations, create, and share incident reports they will want to protect the identities of innocent bystanders and irrelevant third-parties: patients in hospitals and healthcare clinics, minors in schools or non-consenting third parties. This is also important in supporting local law enforcement and DAs in blurring aspects of footage that can compromise its usability in court.

To learn more, read the full announcement.

As part of our drive to constantly innovate and offer the latest advancements in technology that enhance customer experience, we’re introducing Verkada’s AI-powered search in Command. Verkada’s AI-powered search leverages a state-of-the-art large language and large vision model that lets our customers search for relevant camera footage of people and vehicles using everyday language, making investigations even more intuitive and efficient. Now users in Command can enter queries such as “person wearing a yellow construction hat” or “white Tesla model Y with tinted windows” directly into the search bar, rather than selecting from a set of predefined attributes to filter footage. The user will then see all pertinent results from their natural language search from all of their cameras.

To learn more, read the full announcement.