Verkada launches new product line, Verkada Intercom, as well as expansive updates across its entire platform

Each of our products is intuitive and capable in its own right – but connected together on the Command platform, they give our customers powerful tools to protect people and places. Today, we’re pleased to announce an entirely new product line to our portfolio, and a range of updates that expand the reach of the Verkada platform.

• Verkada Intercom, a reimagined building entry and communication experience that gives front desk staff the ability to manage access and answer calls from anywhere 

• Our next-generation of bullet cameras, built for harsh conditions and distant scenes with even better image quality, improved analytics and an easier installation experience

• Verkada Helix, a powerful new enterprise video search and integration engine 

• Even more powerful license plate recognition (LPR) capabilities, now supporting up to three lanes of traffic at speeds up to 80mph 

• Our new horn speaker, giving our customers the ability to respond in real time to deter intruders 

• An enhanced Command interface, making it even easier to navigate the platform and giving customers even more features for visibility and control

• New Guest integrations, making it easier for front desk staff to streamline security screens with Checkr   

All of these new products and features work seamlessly together, empowering customers to not only keep their organizations safer but also to transform their operations. 

 Introducing Verkada Intercom, providing more flexibility for modern workplaces 

Verkada Intercom, the newest addition to our product portfolio, empowers front desk staff to make smarter entry decisions. With our new video intercom, our customers can answer calls from anywhere with sharp video, clear audio, four smart receiver methods and intuitive management and security tools in Verkada Command. 

Every button press and intercom call is recorded on-device for easy retrieval and historical review for up to 30 days, and comes with the full suite of Verkada features that our customers already use, including people analytics, motion algorithms and cloud archiving.

 Introducing the next-generation of bullet cameras 

Today, we’re launching the second generation of our bullet cameras to deliver better image quality, improved analytics and an easier installation experience.  Our bullet cameras are designed to capture  video in harsh conditions and for distant scenes. With two wide-angle models and two telephoto models, our refreshed bullet cameras have up to 3x optical zoom and enhanced processing power.

We’ve also introduced: 

• Enhanced License Plate Recognition (LPR) capabilities: Verkada can now support LPR across three lanes of traffic with a single camera at speeds up to 80mph. We’re also introducing a completely new cross-camera LPR search experience where our customers can see all plates that have been detected, assign names to a license plate for easier searches and review historical footage, conduct motion searches and create archives.

Helix, our powerful new enterprise video search and integration engine: Helix allows our customers to provide context to their video security footage by indexing Verkada camera footage with data from third-party applications. When customers import their own enterprise data into Command – such as transactions from a point-of-sale system – they can use it as a filter to quickly search through events on video. Helix is compatible with all camera models and can be easily set up via Verkada's public API endpoint.

Adding a new horn speaker to our Alarms product line

Law enforcement resources are stretched thin, so it’s not always possible for police to arrive in time when an alarm is triggered – making deterrence measures critical to stopping intruders before they can do damage. 

We’re excited to introduce our new Horn Speaker that allows organizations to talk down to intruders directly from a camera feed in Verkada’s Command dashboard or mobile app. With the addition of an Alarms License, organizations can also have professional monitoring agents talk down to intruders, or configure a pre-recorded message to play as an automated response.

Enhancing our Command interface, making it even easier to use and giving customers even more features for visibility and control

We’ve updated our user interface to make it even easier to manage all users, devices and alerts across the Command platform. This new look and feel will better accommodate our growing portfolio of integrated security products, and ensure our platform continues to be intuitive and easy for our customers to navigate. We have also added new language options – French, Spanish and Japanese – to meet the needs of our growing global customer base.

We’ve also introduced several new features to give out customers more visibility and control: 

• Live Viewers:For more visibility into how Verkada is being used across organizations, we’re introducing a Live Viewers feature that displays each person currently viewing a camera in the top right hand corner of the Camera page. The clickable Live Viewer icons will show additional context like the viewer’s name, email and IP address, and length of the stream session.  

• Customizable privacy & security disclosures: We’ve created customizable QR codes and associated webpages so visitors can easily understand what physical security technologies are being deployed at an organization – and how they are being used. Once the disclosure is generated, it can be shared in the form of a link embedded in an email or printed as a QR code and posted on the premises. This allows individuals entering a Verkada building to scan the QR code and quickly learn, for example, if video is being captured by cameras on the premises.

Introducing new Guest integrations to streamline security screens

We’ve improved our Security Screens feature with Checkr, allowing our customers to more quickly, accurately, and securely manage visitor access. Our customers now have the ability to conduct background checks, as well as registered sex offender checks, through Checkr.  Potential matches are returned for front desk staff to review before making entry decisions. Individuals who do not pass the screening can be immediately added to an auto-deny list. 

With these expansions and updates to our product portfolio and platform – reaching now more than 15,000 customers across nearly every industry and across 63 countries – we’re eager to see the impact Verkada can make as our customers keep their people and places safe.