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Verkada Command Connector

Verkada Command Connector

The on-ramp to Verkada's cloud-based Command platform

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Bridge non-Verkada cameras to Command

Command Connector is an organization's easy path to our cloud-based system, enabling a transition while keeping financial and operational considerations top-of-mind.

Command Connector Overview

Enable a frictionless cloud migration

Access the cloud in minutes and plan your organization’s cloud transition while keeping within budget

Experience an intuitive, single pane-of-glass management platform

Connect as many non-Verkada cameras as you need to Command’s simple and powerful UI and manage all your cameras from one screen. Use non-Verkada cameras as context cameras to enhance your Verkada Access Control, Air Quality Sensors, and Guest deployments.

Accelerate investigations with analytics

Bridge your non-Verkada cameras to Command and unlock analytics for your organization–enabling you to reduce investigation times from hours to minutes.

Move to Verkada’s fully-integrated system on your own terms

Find out why Verkada customers love our cameras and industry-leading platform, without the rush of swapping out your existing deployments

Which Verkada features do I receive with Command Connector?

When connecting non-Verkada cameras to our platform, Command Connector customers will experience some constraints in areas of network reliability, camera maintenance, analytics, and alerting. The table below highlights how the experience will look for customers using Command Connector-connected cameras versus those who have natively-integrated Verkada cameras.


See here for an exhaustive list of feature and capability comparisons.

Feature or Capability
Fully-Integrated Verkada Cameras
Non-Verkada Cameras Bridged via Command Connector
Ease of installation
Customers will experience more difficulty.
It is harder to discover cameras on a LAN, configure them as needed, and ensure the proper firmware configurations.
Automatic software updates pushed to Command
Automatic firmware updates pushed to cameras
Not supported.
We are unable to offer non-Verkada FW updates to non-Verkada cameras. The customer will need to manage and upgrade relevant firmware to avoid security vulnerabilities.
Intuitive, easy-to-use platform UI
Single pane-of-glass for all Verkada products on one platform
Video retention even in the event of a network failure
Limited support.
If a network failure occurs, the communication between Command Connector and non-Verkada cameras will be lost and streams will not be recorded. As such, we cannot guarantee that all footage will remain intact when the network goes back online.
24/7 phone, email, and chat tech support
Limited support.
While we will strive to provide support and troubleshooting to the best of our ability, we cannot guarantee 24/7 support for non-Verkada cameras as we have limited access to the tooling and troubleshooting capabilities of these cameras.
Up to 10-year warranties on cameras
Next-day shipping within the U.S. for most warranty replacements
Hassle-free network discovery, maintenance, and upgrades
Customers will experience difficulty.
Upgrades for non-Verkada cameras must be coordinated and scheduled well ahead of time (e.g., weeks in advance) and executed in small batches as network upgrades will temporarily disrupt streams from non-Verkada cameras.
Camera online/offline status alerting
Customers will be alerted when a channel running to Command Connector loses connectivity.
Camera tamper detection
Limited support.
We cannot guarantee support as not all non-Verkada cameras have built-in accelerometers or the capability to send an alert to Command Connector if an onboard accelerometer detects tampering.
Basic analytics (e.g., people and vehicle search, face search, motion search)
AI-powered search
Limited support.
Command Connector customers might experience higher latency as consolidating the necessary images from non-Verkada channels for AI-powered analytics will take longer than when those images are pulled from Verkada cameras.
Line crossing & loitering detection alerts
People and vehicle trajectory mapping
Person-of-interest and crowding alerts
License plate of interest (LPOI) detection and alerts
Not supported.
Our LPOI model is only supported via our Bullet cameras and specific hardware configurations inherent to those cameras.

Models

  • CC300

    Capabilities

    Up to 10 Channels at 5MP (or less) or 5 Channels at 4K

    Storage

    Up to

    8TB

  • CC500

    Capabilities

    Up to 25 Channels at 5MP (or less) or 12 Channels at 4K

    Storage

    Up to

    16TB

  • CC700

    Capabilities

    Up to 50 Channels at 5MP (or less) or 25 Channels at 4K

    Storage

    Up to

    32TB

Which cameras can I use with Command Connector?

As part of our drive to offer a constantly-improving experience to our customers, we’re testing and adding new compatible third-party cameras to Command Connector on an ongoing basis. The compatibility list captures all non-Verkada cameras that are currently supported via Command Connector.

See the compatibility list

Resources

Discover Command

Learn more about the features and capabilities that make Command the industry-leading, cloud-based video security management platform

Learn More

Hear why

Learn why we built Command Connector and how it can assist with cloud migration and multi-system unification

Read the blog

See how

Understand how to use Command Connector to bring all of your systems under the Command umbrella

See how

Begin your transition to Verkada's cloud-based solution now.

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