Real-Time Support Status
We are proud of how quickly our support team is able to respond to and resolve issues. See below for a real-time view of our support metrics, including customer satisfaction.
Refreshed every hour
See how fast our support team is
Average initial response time to a chat
25 s*2 week average
Average wait time to get connected with someone over the phone
18 s*2 week average
Average initial response time to an email
19 min*2 week average
Satisfaction
Average customer satisfaction
96%*2 week average