Partition-based alarms allow organizations to have different alarm responses within a site depending on which sensors are triggered. For example, if intrusion sensors or cameras are tripped, agents can security before dispatching police. On the other hand, when the panic button is pressed, agents can immediately dispatch police. With the launch of partition-based alarms, BR33 panic buttons are now also supported in new Alarms. Read the full announcement.

Site admins can now add non-Command users as alarm response contacts by inputting their phone number.

On the live incident page for an alarm, response contacts can see who else has opened the incident link in real time. In addition, response contacts can now also request dispatch police from this page without waiting for an agent to call. Read the full announcement.

Organizations that use Verkada access control or intercoms can allow employees and contractors, who may not have a keycode, to disarm with their everyday credential – such as a card, fob, phone, Apple Watch, or even license plate. Admins decide which doors can disarm which partitions upon a successful unlock, and see who disarmed the system at what time. Even if the internet is down, badge-to-disarm works locally. Read the full announcement.

The WH32 and WH52 are purpose-built for extending wireless sensor coverage in a cost-effective manner. Organizations can add sensors at a distance from the alarm panel with the WH52 wireless hub, which can be installed anywhere with an ethernet drop. And with the WH32 wireless repeater, which boosts the range of any hub, organizations can reach areas with poor signal without running cable. Read the full announcement.

In addition to person and loitering detection, organizations can now also set the camera to trigger when a person crosses a digital line in the specified direction. This is perfect for entrances, gates, and fence lines, where the system should raise an alarm when someone crosses over while ignoring activity on either side. Read the full announcement. 

Site admins can now create key codes that only have permission to arm and disarm certain partitions of the alarm site.

Today, we embark on the next chapter of our Alarms product line with the launch of the new Verkada Alarms – reimagined from the ground up with brand new software and hardware.

Verkada is announcing the upcoming end-of-sale of classic Alarms, to be replaced by new Alarms. The classic Alarms SKUs listed here will reach end-of-sale on February 7th, 2025 in the United States only. After February 7th, only renewals of classic Alarms licenses will be allowed. Verkada will continue to provide support for classic Alarms products.

Since new Alarms is not available outside of the US yet, all classic Alarms SKUs will continue to be available for purchase outside of the US, based on inventory availability.

In addition, the BR34 Wireless Glass Break Sensor will reach end-of-sale on February 7th, 2025 in all countries.

Site admins are now able to create one-time exceptions that will automatically change an alarm site’s armed or disarmed state. Admins can schedule these changes up to a year in advance, rather than editing a recurring weekly schedule or manually arming or disarming a site when needed. For example, an admin could choose to have their site armed all day on a holiday when employees will not be present, or remain disarmed later than usual if a monthly cleaning crew is expected on-site.

One-time exceptions can be scheduled under the Arm/Disarm tab in the Settings page of an alarm site.