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Product Updates

Connectivity11/7/2024
Expanding Multi-Carrier Redundancy to Additional Countries

One of the benefits of the Verkada Data Plan is multi-carrier redundancy in the US with automatic failover when one network is down. We’re excited to extend this benefit to our international customers, as multi-carrier redundancy is now available in over 30 countries including the UK, Canada, Australia, and most of the EU.

Connectivity11/7/2024
Carrier Selection for US Customers

US customers are now able to freely choose whether they want to use Verizon, AT&T or T-Mobile via device settings page, allowing them to select the carrier they know works best for a given site. For customers that don’t want to worry about carrier selection, we have a default  “Automatic” option, where we select the carrier based on a variety of factors including speed, latency, and signal strength. 

The carrier selection feature will be available for US customers using the Verkada data plan beginning Nov 19th.

Connectivity8/8/2024
LTE Data via PoE In Port

Customers can now configure the GC31-E’s PoE input as a LAN port, thus passing LTE data over the port. This reduces installation complexity when a PoE switch is needed to extend the amount of power or ports for connected devices, such as cameras. In particular, the switch can send power to the gateway’s PoE input while getting LTE data back for connected devices.

Connectivity8/8/2024
VPN Support

Customers can now set up a GC31 or GC31-E cellular gateway as a site-to-site IPsec VPN client. This allows customers to enable RTSP for connected cameras, or bring cameras into their real-time crime center without installing separate Fusus cores at each remote deployment.

Connectivity5/9/2024
Tamper, SIM Failover, and Monthly Data Usage Alerts

Customers can now set up and receive alerts for:

Connectivity4/10/2024
WAN Failover Mode on the GC31 and GC31-E

WAN failover mode allows the GC31 and GC31-E to act as an uplink to your existing network and fall back to cellular data if necessary. This helps customers ensure that their security devices remain online and operational even when their primary network experiences downtime.

To learn more, read the full announcement.

Connectivity4/10/2024
Manage Gateways in the Command iOS Mobile App

GC31s are designed for remote or hard-to-reach areas, and now customers can not only manage their gateways on the web, but also in the Command iOS app for even quicker access and troubleshooting on the go. 

To learn more, read the full announcement.

Connectivity4/10/2024
ACC-ANT-10 Directional LTE Antenna

The ACC-ANT-10 Outdoor Directional Antenna can boost signal strength on the GC31-E when pointed toward the correct cell tower. For optimal performance, mount the antenna high up on a pole for a clearer line of sight toward the cell tower.

To learn more, see the product datasheet.

Connectivity2/8/2024
GC31 and GC31-E Cellular Gateways

Available in both indoor and outdoor versions, the GC31 Cellular Gateway makes it simple to deploy Verkada products anywhere with power and cell signal, including hard-to-wire locations such as parking lots, construction sites, or streetlight poles. 

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