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Product Updates

Access Control2/13/2025
General Release of Roll Call Reports, Now Integrated with Verkada Guest

The roll call reports feature is now available to all access control customers. Included with this release from beta is a new integration allowing customers who have both Verkada’s Guest and Access Control solutions to include visitors in their roll call reports. 

Roll call reports let organizations quickly determine who is safe and who is missing in an emergency scenario, such as building evacuations and fire drills. Customers can specify the entrance doors, exit doors / muster points, and people that should be included in a roll call report. Once configured, administrators can run the roll call report to track who is inside a defined area and whether they are marked safe or missing during an emergency.

See the help article to learn more.

Access Control2/13/2025
Integration with SimonsVoss SmartIntego Wireless Locks

Verkada now supports SimonsVoss’s SmartIntego Digital Locking Cylinder and Digital SmartHandle wireless locks. These locks support a variety of access credentials, including ultra-secure, encrypted Verkada DESFire EV3 cards and fobs. These online locks communicate to the SimonsVoss GatewayNode hub, which connects directly to a Verkada AC12 door controller over PoE. Customers can remotely unlock doors, see live door events, manage door schedules and access, trigger a lockdown, monitor battery levels, and more from Command.

SimonsVoss SmartIntego wireless locks on the Verkada platform will be available for customers in the UK and Europe beginning February 13, 2025.

Read the full announcement.

Access Control2/13/2025
Support for Third-Party OSDP Door Readers

Verkada’s access control solution now supports third-party OSDP door readers, further extending the ability of organizations to integrate their own access control hardware into the Verkada system. OSDP readers can easily be wired to the RS-485 port on any Verkada access controller, and can support your existing credentials.

Access Control2/13/2025
Integration with Atrium

Atrium is one of the largest campus card management solutions that allows students to have a single student ID card that provides access to campus buildings, carries their meal plan balance, and more. Our new out-of-the-box integration makes it seamless for higher ed organizations using Atrium to automatically sync their users and credentials with Verkada access control. Schools will continue to fully manage their student IDs in Atrium, and any changes will be instantly updated in Command.

Access Control2/13/2025
Lockdown Functionality Spanning Access Controllers, Even During an Internet Outage

Customers were previously able to trigger a lockdown with a wired panic button, but a connection to Command was required for the lockdown to propagate across multiple access controllers. 

Now, access controllers are able to communicate peer-to-peer across the local network, allowing the lockdown to be fully enacted across local access controllers even when internet connectivity is lost. The lockdown response can also include one or more AUX outputs, such as strobes or sirens.

Read the full announcement.

Access Control2/13/2025
Door Exceptions API

Organizations that use third-party scheduling software can now use our new door exceptions API to programmatically change door locked / unlocked / access controlled schedules without having to manually enter updates in Command. 

For example, a university using classroom scheduling software can easily create a door exception event in Command via the API to ensure that all classrooms remain locked during a holiday break.

Visit our API Documentation page to learn more.

Access Control2/13/2025
Access Level API

Our new access level API lets organizations programmatically pull updates to the doors, schedule, or groups components of an access level from third-party software, eliminating the need to make these changes manually in Command. 

For example, a university using classroom scheduling software can automatically have a change in class location or time pushed from their software to Command, ensuring that all information in Command reflects the current status in the scheduling software, and that the correct people retain access to the right room at the right times.

Visit our API Documentation page to learn more.

Access Control2/13/2025
Non-Unique Multi-Factor Authentication Codes

Verkada access control now supports the ability to assign codes solely for the purpose of multi-factor authentication (MFA). These MFA codes can be used alongside a keycard on the AD64 door reader, or third party reader with keypad, to unlock a door when the door is configured in the Card+Code schedule. Since these codes must be used alongside a user’s credential, they do not have to be unique within an organization.

MFA codes are being added in addition to the existing “entry code” field in a user’s profile. A user’s entry code must be unique within the organization. An entry code can be used as a standalone credential when a door is not in a Card+Code schedule, in addition to being used as a second factor when the door is in a Card+Code schedule. 

Access Control2/13/2025
Favorite Doors on Pass App (iOS)

Users can now “favorite” doors on the iOS version of the Verkada Pass app. Doors marked as “favorite” will show at the top of the door list, regardless of the user’s proximity to that door. This makes it easy for users who frequently use the remote unlock feature of Pass app to quickly find the door they need without scrolling through a list. This feature will be available on the Android version of Pass app later this year.

Access Control11/7/2024
New Door Exceptions Calendar

The new door exceptions calendar lets you easily overlay exception events on the normal door schedule, allowing you to create one-off schedule exceptions. It also lets you only make changes to the portion of the door’s normal schedule that you want to adjust, rather than having to re-create that door’s full-day schedule from scratch. Events can also be copied or made to automatically repeat.

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