Product Updates
We’re introducing new FIPS-validated PTZ and multisensor cameras. Our FIPS-validated PTZ (the CP52-E-F) and multisensor (CH52-E-F) models will allow government customers and partners using standard Command or Command in AWS GovCloud to leverage advanced capabilities like 28x optical zoom, pan, and tilt on the CP52-E-F or an extended 30-meter IR range on the CH52-E-F. These cameras meet the FIPS 140-2 encryption and are TAA and FY 2019 NDAA compliant. For more details, read the full announcement.
Verkada's Command Connector bridges existing, non-Verkada camera fleets to our cloud-based Command management platform. Command Connector is an organization’s on-ramp to the cloud and serves as a gradual transition to our fully-integrated video security system. By seamlessly integrating non-Verkada cameras into Command, organizations can centralize their security systems and access to some important analytics (e.g., AI-powered search, motion, and face search) due to the inherent limitations of the third-party cameras. For more details, read the full announcement.
Our new Camera Audio API allows users to programmatically integrate with audio systems of their choosing (e.g., control panels, VMS, or in-house dashboards). This allows organizations to better manage in/out audio feeds via a third-party system without the need to manage it directly from their Command UI.
All customers today are entitled to an initial 30 days of free cloud backup of their footage. We’re now introducing a simplified licensing system where customers can purchase additional cloud backup in 30-day increments, or “packs.” With a new self-service portal, too, customers can add new “packs” to meet their organizational needs. For more details, read the full announcement.
Our AI-powered search accelerates investigations by allowing customers to search through their footage using their own words. Users can conduct searches on nearly any attributes of people and vehicles and, now, can include the words “AND,” “NOT,” and “OR” in queries to structure highly-detailed and specific investigations. Customers can further drill down into search results with a new "More Like This" button, which will show similar results to their selected image.
Our CP52-E PTZ camera utilizes “Sentry Mode” to automatically follow individuals that cross into its field of view. Now, to provide additional coverage and peace-of-mind, we’re excited to introduce contextual triggers for our CP52-E—allowing site or organization administrators to pair up to three trigger cameras with their PTZ. When a trigger camera detects a person within its field of view, it will automatically notify the associated PTZ to pan, tilt, and zoom to the region of activity. Once focused on the detected person, the PTZ will follow the individual in Sentry Mode before returning to its previous position.
The following cameras can be used as trigger cameras to initiate PTZs’ directional point and Sentry Mode: CD22/CD22-E, CD32/CD32-E, CD42/CD42-E, CD52/CD52-E, CD62/CD62-E, CM22, CM42, CB52-E/CB62-E, CB52-TE/CB62-TE and CH52-E.
To learn more about Contextual Triggers for PTZs and how to set it up for your organization, read our Knowledge Base article here.
Today we're excited to introduce a new alerting system when there's a critical failure of onboard camera storage (i.e., no onboard storage is detected) to better assist our customers with proactive fleet management and maintenance. Organization and site administrators will now receive an email alerting them to when a critical storage failure occurs on a device. When organization or site administrators receive the critical storage failure alert, they can then contact support to fix the issue.
Shortcuts in history offers the same benefits as real-time shortcuts–a faster way for customers to navigate between neighboring cameras during video investigations–but within the history views of individual cameras. It allows security staff who are conducting retroactive investigations to trace a subject’s movements from camera to camera–giving them more granular insight into the exact steps a suspect took. Shortcuts in history allows users to jump from camera to the nearest neighboring camera–with negligible latency–to streamline past investigations.
To learn more, read the full announcement.
We’re adding several UI and filtering enhancements to our MotionX trajectory feature. Now, within a single camera view, users can set up line-crossing, loitering and crowding filters to better understand if an individual crossed a virtual line, loitered in an area for a period of time or if multiple individuals were crowding.
In the single camera view, users can now also click into an individual’s image and search by that individual’s face across all cameras directly from that one frame. Users will also note that hovering over an individual’s image will reveal all other times that individual appeared on cameras.
We’re introducing more fine-tuned permissioning over who in a Command organization can see, search, remove, and create persons of interest and search by an individual’s face. Organization administrators can currently segment these permissions by groups (e.g., site administrator vs. site viewer). Now we’re offering organization administrators the ability to control an individual user’s access to (and control of) persons of interest and face searching.
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